Privacy Policy

Effective Date: Jan 2025

661 Kern Locksmith (“we”, “us”, or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://661kernlocksmith.com/and use our locksmith services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a. Personal Information

When you contact us or request services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Service address or location
  • Payment information (processed via secure third-party systems)
  • Any other information you provide voluntarily

b. Non-Personal Information

This may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Location data (if enabled)

2. How We Use Your Information

We use the collected information to:

  • Provide and manage locksmith services
  • Respond to inquiries or service requests
  • Confirm service appointments and dispatch technicians
  • Process payments and provide invoices
  • Improve our website, services, and customer experience
  • Send important service or policy updates
  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Authorized technicians or contractors to fulfill service requests
  • Third-party service providers for payment processing, analytics, and website maintenance
  • Legal authorities, if required by law, regulation, subpoena, or court order
  • In the event of a business transfer, merger, or sale

All third parties are expected to maintain appropriate confidentiality and data security.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze site usage
  • Customize user experience
  • Store session data

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

You may:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of receiving marketing communications
  • Withdraw consent (where applicable)

To make any of these requests, please contact us using the details below.

8. Children’s Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. Please review their policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

661 Kern Locksmith
Email: 661kernlocksmith@gmail.com

Phone: (661) 747-4126
Website: https://661kernlocksmith.com/